Support

How can we help?

If something is unclear or not working, check below or write to us directly.

Frequently asked

How do I subscribe to Tooni Pro?

Subscribe from Settings inside the app, or pay on the web at tooni.xyz. Sign in with the same account and it applies to the app right away.

I have run out of AI credits

Free gets 100 credits every 30 days and Pro gets 2,000. A standard image costs 10 credits, so that is 10 and 200 images. You can see what is left on the Settings screen in the app, and buy a credit pack if you need more.

I want to cancel my subscription

For App Store subscriptions: iOS Settings → Apple ID → Subscriptions, any time. If you subscribed on the web, use the link on the subscription page. Cancelling keeps Pro until the period you paid for ends.

My drawing or cut disappeared

First update the app to the latest version. If that does not fix it, email us with your device model and what happened.

I want to delete my account

Email us a deletion request and we will remove your account and its data.

I found a bug

Email us how to reproduce it along with your device details (iPad model, iOS version) and we will look into it quickly.

Send feedback

Bugs, rough edges, things you wish existed — anything is welcome.

Anything else

Email us and we will get back to you.